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What to expect

What to bring on the day

The short list of things to bring with you to your appointment.

For most jobs the only thing we absolutely need is the car and a way to reach you. A few jobs need a little more.

Always bring

  • The car itself, with at least a quarter of a tank if you can manage it (we can't road-test on empty).
  • Your keys, including the locking-wheel-nut key if your car has alloy wheels.
  • Your phone, so we can ring you when the car is ready or if we find something while we're working.

Bring if you have it

  • The service book (or digital service record details) — useful for full services so we can stamp it.
  • Any warranty documents if the car is under manufacturer or extended warranty.
  • Previous MOT certificate if there were advisories last time you'd like us to check.

You don't need

You don't need a printed booking confirmation. We have your details in the system from the text/email you got when you booked.

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